Reference

How h77bd Handles Your Personal Information

This page sets out exactly what data we collect when you use your account, how we store it, and what rights you have over it.

Account data protectedbKash, Nagad, Rocket payment info handled securelyYour rights explained clearlyContact us to request changesJurisdiction-dependent access
h77bd How h77bd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Retain Your Information

We apply SSL encryption across all account pages and payment flows. Your bKash, Nagad, and Rocket transaction data is stored in secured environments with access controls limited to the teams that need it to process payments and verify withdrawals. We keep account data for as long as your account is active and for a period after closure as required by applicable obligations in eligible regions. You can request deletion of your data subject to those retention requirements.

Encryption on Every Session

SSL encryption applies across your login, deposit, and withdrawal flows. Your session data — including wallet references for bKash, Nagad, and Rocket — is transmitted over encrypted connections only.

Cookie Controls

We use session cookies to maintain your logged-in state across devices. You can manage cookie preferences through your browser settings, though some account functions depend on session cookies being active.

Data Retention and Deletion

We keep your account information while your account is open and for a defined period after closure. You may request erasure of personal data; we will confirm what can be removed under applicable regional rules.

Who Can Access Your Data

Internal access to your account data is limited by role. Payment processors handling bKash, Nagad, and Rocket transfers see only what is needed to complete and verify each transaction.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. We aim to respond to all data-related queries within a reasonable time. Use the channel that works best for you from your mobile device.

Team online

Live Chat

Open the chat icon from your account dashboard. This is the fastest path for data queries, account access issues, or wallet verification questions during active support hours.

Email Support

Send your privacy request or data correction query to our support email. Include your registered account number so we can locate your profile without delay.

Account Settings

Some data changes — like updating your contact number linked to your bKash or Nagad wallet — can be started directly from the account settings page without contacting support.

Common Questions About Your Privacy on h77bd

These are the questions we receive most often about data rights, account information, and how privacy works in practice on our platform. If your question is not here, reach out through live chat or email.

We collect your name, contact details, and payment information — including the wallet number for bKash, Nagad, or Rocket — along with device and session data to keep your account secure.

We do not sell your data. We share it only with payment processors needed to handle your bKash, Nagad, or Rocket transactions, fraud-prevention services, and where local law in eligible regions requires disclosure.

Contact our support team through live chat or email with your account number. We will confirm what data we hold and provide it in a format you can review, subject to applicable regional requirements.

Yes. Send a deletion request through email or live chat. We will remove what we are permitted to under retention rules that apply in your eligible region and confirm what has been done.

We retain account data for a period after closure as required by applicable obligations in the regions we serve. The exact duration depends on local law; we can clarify this when you submit a request.

We store the wallet number and transaction reference needed to verify deposits and process withdrawals. We do not store your mobile banking PIN or password at any point during or after a transaction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.